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Complaints and Enforcement
About RECO’s complaints process Submitting a complaint After submitting a complaint If you are the subject of a complaint Inquiring about the number of offers on a property Scheduled hearings Enforcement activities Provincial Offences Officers
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Buyers and Sellers
Things you need to know Information for buyers Information for sellers Your deposit is protected Make sure your real estate agent is registered
Agents and Brokerages
TRESA Explained Becoming a real estate agent Becoming a real estate broker Info for real estate agents Info for brokerages Insurance Criminal Record and Judicial Matters Check Fee schedule
Education
Education programs Real estate salesperson program Real estate broker program Continuing education (CE) Courses for brokerage staff Apply for an accommodation Apply for an equivalency assessment Moving to Ontario?
Complaints and Enforcement
About RECO’s complaints process Submitting a complaint After submitting a complaint If you are the subject of a complaint Inquiring about the number of offers on a property Scheduled hearings Enforcement activities Provincial Offences Officers
About
What we do Board of Directors Board Committees Discipline and Appeals Committees Industry Advisory Council Consumer Advisory Council Our team RECO’s Public Action Plan (2022 AG report) Plans and publications 2024 Annual General Meeting By-laws, policies & other documents Legislation RECO administers
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Home Complaints and Enforcement

Complaints & Enforcement

RECO investigates complaints made about real estate agents and brokerages, as well as any person who may be unlawfully trading in real estate.

RECO ensures that all administrative, regulatory, and discipline processes related to professional conduct are handled in a consistent manner. RECO encourages compliance, ensures complaint outcomes are proportionate and effective, and protects the future public interest.

Read about the process
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Inquiring about the number of offers on a property
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Scheduled hearings
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Provincial Offences Officers

Enforcement activities

RECO is required by law to make enforcement activities and decisions available to the public. Activities related to a specific real estate agent or brokerage can be found by searching the public register.

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Submitting a complaint
Submitting a complaint
The information provided in your complaint helps us assess the conduct of a real estate agent or brokerage in Ontario.
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After submitting a complaint
After submitting a complaint
You can expect RECO to take the following steps.
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If you are the subject of a complaint
If you are the subject of a complaint
Please keep in mind that the complaint is only alleging misconduct.
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