Criminal Record & Judicial Matters Check

Updated April 1, 2025

One of the key elements of consumer protection is to verify any criminal record history that agents and applicants may have. As such, RECO relies on Criminal Record & Judicial Matters Checks (CRJMCs), also known as a level 2 check, to assess an individual’s suitability for registration, under the Trust in Real Estate Services Act, 2002 (TRESA).

Effective June 1, 2025, RECO has partnered with Triton Canada (Triton) to provide exclusive record check services for individuals required by RECO to provide a current CRJMC. This online process is cost effective and efficient.

In order to provide the appropriate level of consumer protection, the following individuals are required to provide a current CRJMC through Triton, in support of their application, business registration, or as requested by the Registrar:

• New salesperson applicants.
• Applicants for broker registration who have pending charges and/or a criminal history.
• Registrants applying to renew their registration who have pending charges and/or a criminal history.
• Registrants applying to renew their registration that were first registered prior to January 1, 2010* and have not previously provided a CRJMC.
• Applicants who are former registrants, if the applicant’s registration has been terminated in excess of sixty (60) days.
• Newly appointed officers, directors and individuals holding 10% or more shares of a real estate brokerage.
• Newly appointed brokers of record (for all ownership types, including partnership and sole proprietorship) and branch managers.
• Any registrant, when deemed necessary by RECO, upon request.

How to obtain a CRJMC (effective June 1, 2025)

• Triton is the exclusive provider for CRJMCs required by RECO. 
• Individuals required to provide a CRJMC as a requirement of their registration or renewal of an existing registration will be directed to the Triton online platform through RECO’s MyWeb dashboard as part of the RECO application process. 
• If a CRJMC is required as a condition of a registration renewal, individuals may access the online platform starting sixty (60) days in advance of their registration expiry date. Please ensure that ample time is given to complete the process so as not to jeopardize the ability to trade in real estate. 

The CRJMC results will be provided to the individual and RECO via email for a seamless process.  Once the CRJMC results are received individuals can access and complete the appropriate RECO application through their MyWeb dashboard. 

For additional information, or to self-assess suitability for registration, read the Registration Policy: Applicant/Registrant Criminal History.

*As part of their next registration renewal process.