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Home About Performance measures

RECO regularly assesses its performance against key metrics to monitor how well it meets its objectives while effectively serving the broader public, and the real estate agents and brokerages it regulates.

For a more comprehensive look at RECO’s reporting and performance, please refer to its annual report.

Quarterly performance measures

Our quarterly service standards report outlines the benchmarks we aim to meet, reflecting our commitment to excellence in service delivery.

Consumer protection, satisfaction, and awareness

RECO provides a summary of key performance measures here. For more in-depth reporting, please refer to RECO’s annual report.

Complaints against RECO

RECO strives to provide quality customer service in its administration of the Trust in Real Estate Services Act, 2002 (TRESA) and its regulations.