Coordinator, Regulatory Action

The Real Estate Council of Ontario (RECO) is seeking a Coordinator, Regulatory Action. We have a permanent position available to start immediately.

About RECO

As Ontario’s regulator of more than 110,000 real estate agents and brokerages (often referred to as registrants), RECO administers and enforces the law that regulates trading in real estate in Ontario and enhances consumer confidence in the real estate services sector. RECO’s commitment to pursuing trust in every transaction means consumers can navigate the real estate market with confidence, knowing that the regulator is committed to fairness, transparency and reliability for all parties involved. A modern regulator with over 160 employees, RECO is a collegial and dynamic environment where quality work-life balance is valued along with strategic agility, curiosity and empathy in our action. RECO regulates approximately 100,000 registrants in the real estate sector.

Hybrid work environment

RECO has adopted a ‘hybrid’ environment, which will typically include a minimum attendance in the office of one day per week, with some teams/positions requiring more frequent in-office attendance. 

RECO’s commitment to diversity and inclusion: They aren’t just words to us!

RECO is committed to promoting an equitable, diverse, and inclusive environment that includes awareness, education, and engagement-building opportunities for all employees.

The role

Reporting to the Manager, Regulatory Action this position provides general and case-specific coordination and administrative support to the manager on cases referred for regulatory action and/or prosecution. Responsibilities include provision of case-related information and support to internal departments including regulatory compliance program leaders, litigation and stakeholder relations, data entry and report preparation.

Position responsibilities

Planning

• Contribute to development of team plans
• Contribute to team processes and workflows
• Plan and prioritize individual/own assignments, tasks, and workflow to support team performance measures.

Execution

• Complete and report on assigned tasks
• Resolve issues and challenges, escalating as appropriate
• Collaborate with team, internal and external colleagues
• Develop awareness of risks and risk triggers, escalating as appropriate

Self management

• Actively participate in coaching and performance management activities, including setting personal goals and development plans
• Engage in formal and informal learning opportunities that support growth in current role and career aspirations; proactively seek out opportunities to contribute to the organization
• Demonstrate self-awareness and emotional intelligence - developed through formal training, inquiry, feedback, and reflection - to be a professional, resilient, confident contributor to the organization

Other duties as assigned

• Complete ad-hoc assignments delegated by management
• Support issue resolution escalated by team
• Act as back-up for colleagues and counterparts during absences
• Other duties as assigned

Qualifications and experience

• Understanding of TRESA as it applies to RECO’s compliance programs, or ability to quickly develop it
• Minimum two years’ experience in a regulated industry or professional association; experience in a compliance-related role a strong asset
• Self-starter with excellent organizational skills, attention to detail and ability to manage competing priorities
• Strong oral and written communication skills
• Excellent computer skills including MS Office and CRM/databases, with demonstrated ability to mine and analyze data
• Ability to function both independently and collaboratively across teams

Posting date: May 14, 2025
Closing date: May 28, 2025
Job grade: 4
Range: $53,200 to $66,500

Qualified applicants are invited to submit a detailed outline of experience specifically addressing RECO’s needs along with salary expectations by completing the form below.

RECO is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility.

We thank all applicants in advance for their interest.