This bulletin explains the notice requirements that apply when a real estate agent is acquiring or disposing of an interest in real estate, requirements related to the disclosure of property interests, and related matters.
Personal trades
Before an agent can be involved in a personal transaction in real estate, they must:
The notice requirements apply when an agent is directly or indirectly involved in:
The disclosure of property interest requirement applies when an agent is representing a client, and the agent knows or ought to know of an interest in the property that the client is considering buying or selling.
The agent must:
The notice and disclosure requirements may overlap depending on the specific circumstances.
It is also important to note that an agent’s ability to represent a client in the trade may be compromised as a result of the property interest. These situations should be approached cautiously.
These requirements also apply, with necessary modifications, to brokerages.
An agent might be considering selling their home, purchasing a new home, purchasing a rental property, or leasing a property the agent owns. The notice requirements apply to a situation where an agent is acquiring or divesting themselves of an interest in real estate.
The obligation is to give the required notice to all parties to the agreement. It is not tied to the agent having a client in the trade. The notice obligation is triggered by the agent seeking to personally acquire or divest an interest in real estate.
It does not matter if the agent is unrepresented in the trade or if the agent is under a representation agreement with a brokerage.
An agent must not represent a party to their own personal trade because the conflict of interest is too severe to manage.
Before making or receiving any offer, the agent must provide the required notice to all parties to the agreement.
The written notice must include:
Written acknowledgement of receipt of the notice must be obtained from each party to the agreement before proceeding.
If an agent is representing a client in respect of the acquisition or disposition of a property, and the agent knows of a property interest the brokerage or agent, a person related to the brokerage or agent, the agent’s personal real estate corporation, or a person related to the agent’s personal real estate corporation, has or may have in the property, the agent must disclose the property interest.
This disclosure requirement is broader than the notice requirement for personal trades. It applies to a person related to the agent, or a person related to the agent’s personal real estate corporation.
The obligation to disclose applies not only when the agent knows of a property interest but also when the agent “ought to know”.
The agent must make reasonable efforts to determine if a person related to them or a person related to the agent’s personal real estate corporation has a property interest in the property their client is considering buying or selling. The agent would be expected to know if they or their personal real estate corporation has an interest in the property.
Remember, your client is a client of the brokerage. Accordingly, the disclosure requirements apply to any property interest the brokerage or any of its agents might have in the real estate.
Timing of the disclosure
Critically important, the disclosure must be made as soon as possible after the agent knows or ought to know of the property interest and before any offer is made.
Content of the disclosure
The disclosure must contain a description of the property interest. It must provide enough information that the person receiving it understands the nature of the property interest, including any conflict or potential conflict of interest the property interest might create.
If a person other than the agent has the interest in the property, the disclosure must include a description of the relationship between the agent and the person who has the property interest.
Making the required disclosure
The disclosure must be made to the client and to every person making or receiving an offer.
If the agent is representing the seller, the disclosure must be made to the seller client and to each person making an offer.
If the agent is representing a buyer, the disclosure must be made to the buyer client and the seller or the seller’s agent.
After making the disclosure, the agent must use their best efforts to obtain an acknowledgement from each person who received the disclosure.
If a person makes the acknowledgement, the agent must provide the person with a copy of the acknowledgement.
In this situation, the notice requirements apply. Each party to the agreement must be provided with the notice and acknowledgement of the notice must be obtained before any offer is received.
In this scenario, the agent could not represent a potential buyer in the trade as the conflict of interest is too severe to manage.
In this situation, the notice requirements apply, and the agent must obtain an acknowledgement of the notice from each party to the agreement before any offer is made.
The seller’s agent must act in the best interests of the client, not their own best interests.
In this scenario, the agent could not represent the seller as the conflict of interest is too severe to manage.
As a result of representing the seller, the agent has confidential information about the seller, including their motivation to sell and the price they are willing to accept. Even if the client relationship is terminated, meaning the seller is working with a different brokerage, the agent is obligated to protect the client’s confidential information and must not use it for their personal gain.
Some brokerages have policies in place that prohibit their agents from purchasing or attempting to purchase any property listed by the brokerage.
In this situation, an agent must make the required property interest disclosure to each buyer considering making an offer on the property.
The agent could not represent a buyer in the trade. Multiple representation requires a neutrality that is not possible in this situation.
The agent must make the required disclosure to their buyer client, the seller’s representative, and the seller.
The agent’s buyer client must fully appreciate the nature of the property interest and the potential conflict of interest that might arise before consenting to allow the agent to continue to represent their interests in the trade.
Before seeking consent from their buyer client, the agent must evaluate the potential conflict to determine if the agent is able to effectively promote and protect the best interests of their buyer client and go against their family member under these circumstances.
This phrase has a specific meaning under TRESA and is defined to include both family and business relationships.
A person is related to the agent if:
Bulletin No. 3.1 Disclosures, consents, and acknowledgements
Bulletin No. 3.5 Conflicts of interest