Effective December 1, 2023
This bulletin provides guidance to real estate agents with respect to determining material facts and disclosing them to clients.
What constitutes a material fact will depend on the specific circumstances of a trade. When representing a buyer, it might be the intended use for the property. When representing a seller, it might be a new hospital or other neighbourhood improvement that may increase the value of the property that the agent is or should be aware of.
An agent’s basic obligations are fulfilled in four steps:
RECO is often asked for a list of facts that would be considered material. But what is a material fact to one buyer or seller may not factor into another client’s decision-making process for many different reasons, not the least of which is the intended use of the property.
Items that are often considered to be material facts include:
When representing a seller client it is possible that the material facts may already be known to the seller, but the obligation to determine and disclose material facts to the client still exists. The seller might already know of a fact, but they might need the agent to explain how it could affect the sale of the property.
The “reasonable steps” required for determining those material facts is not met by simply accepting the seller’s verbal representations. Some research, verification, and supporting documentation will be necessary to fulfill the agent’s obligations.
When representing a buyer client, agents often have checklists or questions to ask the buyer to determine their needs and what type of property will best suit them. This is the ideal time to discover the interests and sensitivities of the buyer and help determine what the buyer might consider a material fact about a property.
If an agent is aware of something that might be considered a material fact by their buyer client, the agent must disclose it to them and to help the client understand the implications of the issue and the extent to which it might impact their decision to purchase the property.
When in doubt about whether something may constitute a material fact to the client, disclose and explain it to them. Failing to do so can have significant consequences, both in terms of the risk of civil liability and potential prosecution under the legislation.